Job Description
Overview
We are seeking a detail-oriented and professional Customer Verification Specialist (Call Center Specialist) to join our team. This role is critical in helping protect the integrity of customer and vendor records by validating change requests and identifying potential fraudulent activity. The ideal candidate is confident communicating with external contacts, enjoys investigative work, and thrives in a fast-paced environment where accuracy matters.
In this position, you will conduct research using internal systems and online resources, make outbound verification calls to third parties, and document findings to ensure customer and vendor information is accurate and legitimate.
Key Responsibilities
+ Review customer and vendor record change requests to verify authenticity and accuracy.
+ Conduct research using internal databases, business systems, and online resources to validate information.
+ Place outbound calls to customers, vendors, and oth...
We are seeking a detail-oriented and professional Customer Verification Specialist (Call Center Specialist) to join our team. This role is critical in helping protect the integrity of customer and vendor records by validating change requests and identifying potential fraudulent activity. The ideal candidate is confident communicating with external contacts, enjoys investigative work, and thrives in a fast-paced environment where accuracy matters.
In this position, you will conduct research using internal systems and online resources, make outbound verification calls to third parties, and document findings to ensure customer and vendor information is accurate and legitimate.
Key Responsibilities
+ Review customer and vendor record change requests to verify authenticity and accuracy.
+ Conduct research using internal databases, business systems, and online resources to validate information.
+ Place outbound calls to customers, vendors, and oth...
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