Job Description
Advance your technology career as a Hybrid Technical Analyst with FCC Support Services. This role emphasizes IT diagnostics and optimizing operations for users across Canada.
FCC is searching for a dedicated Technical Analyst to support over 103,000 customers. In this permanent position, you will diagnose hardware and software issues, providing troubleshooting expertise. Collaboration with both technical and non-technical users is crucial, as you will take ownership of your responsibilities and assist with technology set-ups and ongoing support.
Key Responsibilities:
• Resolve IT issues through user interactions
• Manage physical assets and inventory accurately
• Provide first-level IT support on various platforms
• Deliver support via phone, email, or chat
• Develop documentation for common issues
Requirements:
• Degree in computer science, engineering, or mathematics
• Strong knowledge of software and operating systems
• Understanding of computer hard...
FCC is searching for a dedicated Technical Analyst to support over 103,000 customers. In this permanent position, you will diagnose hardware and software issues, providing troubleshooting expertise. Collaboration with both technical and non-technical users is crucial, as you will take ownership of your responsibilities and assist with technology set-ups and ongoing support.
Key Responsibilities:
• Resolve IT issues through user interactions
• Manage physical assets and inventory accurately
• Provide first-level IT support on various platforms
• Deliver support via phone, email, or chat
• Develop documentation for common issues
Requirements:
• Degree in computer science, engineering, or mathematics
• Strong knowledge of software and operating systems
• Understanding of computer hard...
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