Job Description

A leading technology services company in Ciudad de México seeks a Systems Engineer responsible for providing technical support and ensuring the smooth operation of service desk applications. You will work in a hybrid model focusing on enhancements to system performance and user experience. This role requires strong troubleshooting skills, ITIL and CompTIA A+ certifications, and a collaborative mindset to engage with various teams and stakeholders. Excellent communication and analytical abilities are essential for driving continuous improvement in service desk operations.
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