Job Description
Join Russell Tobin & Associates as a Senior Salesforce Solutions Designer in a hybrid setting in Toronto. This role requires deep expertise in Salesforce Experience Cloud to support the City’s 311 digital interface.
As a seasoned professional with at least 10 years of experience, you will customize and enhance user functionalities to improve customer interactions. Your role will involve working closely with City teams to ensure all developments meet security and accessibility standards while preparing for impactful go-live activities.
Key Responsibilities:
• Customize Salesforce Experience Cloud for 311 service enhancements
• Build frontend components and service request journeys
• Design Lightning Web Components for user engagement
• Collaborate on architecture and solution delivery
• Prepare deployment packages and support testing activities
Requirements:
• Minimum 10 years in program environments, government focus
• 5+ years of hands-on Salesforce exper...
As a seasoned professional with at least 10 years of experience, you will customize and enhance user functionalities to improve customer interactions. Your role will involve working closely with City teams to ensure all developments meet security and accessibility standards while preparing for impactful go-live activities.
Key Responsibilities:
• Customize Salesforce Experience Cloud for 311 service enhancements
• Build frontend components and service request journeys
• Design Lightning Web Components for user engagement
• Collaborate on architecture and solution delivery
• Prepare deployment packages and support testing activities
Requirements:
• Minimum 10 years in program environments, government focus
• 5+ years of hands-on Salesforce exper...
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