Job Description
Elevate client satisfaction as a Hybrid Client Services Manager at Visa. Drive operational efficiency and champion client advocacy for Platinum accounts within Visa Direct.
In this vital role, you will leverage your payments expertise to enhance service delivery and streamline processes. As part of Visa's Service Management team, you will ensure exceptional client service while managing service performance reviews and collaborating with account management teams.
Key Responsibilities:
• Ensure exceptional client service delivery
• Lead regular service performance reviews
• Improve processes to enhance efficiency
• Advocate for clients' needs and initiatives
• Collaborate with account management for results
Requirements:
• Minimum 5 years in payments experience
• Strong understanding of ACH payment principles
• Excellent analytical and communication abilities
• Proficient in stakeholder managemen...
In this vital role, you will leverage your payments expertise to enhance service delivery and streamline processes. As part of Visa's Service Management team, you will ensure exceptional client service while managing service performance reviews and collaborating with account management teams.
Key Responsibilities:
• Ensure exceptional client service delivery
• Lead regular service performance reviews
• Improve processes to enhance efficiency
• Advocate for clients' needs and initiatives
• Collaborate with account management for results
Requirements:
• Minimum 5 years in payments experience
• Strong understanding of ACH payment principles
• Excellent analytical and communication abilities
• Proficient in stakeholder managemen...
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