Human Resources Shared Services Manager

Job Overview: We are seeking an experienced and dynamic Human Resources Shared Services (HRSS) Manager to lead and oversee the HR Shared Services team. In this role, you will be responsible for managing the day to day operations of the HR Shared Services function, ensuring high quality service delivery across HR processes, and driving continuous improvement in efficiency and employee satisfaction. You will work closely with HR leadership and other business units to ensure the alignment of HR services with organizational goals.

The ideal candidate will have a proven track record of managing HR operations, a deep understanding of HR service delivery models, and the ability to lead a team in a fast paced, evolving environment.

Key Responsibilities:

Leadership & Team Management:

Lead, manage, and mentor a team of HR Shared Services professionals, including HR Help Desk, HRIS, reporting analysts, and other support staff.

Foster a positive, customer cent...