Job Description

Responsibilities:

JOB DUTIES AND RESPONSIBILITIES

Serve as the primary HRIS contact for issue tracking, system updates, and end-user support for UKG Workforce Management.

UKG Pro Workforce Management (Kronos) – Techno-Functional: Administer and support UKG Pro WFM, including time clocks, timekeeping, scheduling, and accruals. Troubleshoot time clock issues and maintain time and attendance configurations.

Design and implement complex accrual rules, shift differentials, and attendance point systems. Develop and maintain attendance policies, warning templates, and user documentation. Ensure system data integrity through regular audits, testing, and updates. Partner with IT and payroll to ensure data flow and compliance with labor laws.

Act as liaison with customer support and/or consultants for HRIS technology cases.

Create and maintain Standard Operating Procedures (SOPs), tr...

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