Human Resources Consultant

Position Description:

You will provide expert, practical guidance to leaders and colleagues based in UK, Australia and Ireland, on HR policies and procedures, with a particular focus on absence management (including sickness, maternity and paternity). You will act as a key point of contact for complex HR cases, escalations, and complaints, while supporting policy, system, and process changes.

Your future duties and responsibilities:

•Provide tailored absence management advice and support to Leaders in line with company policy and UK legislation.
•Manage end-to-end absence-related processes, including the Group Income Protection Insurance lifecycle.
•Act as a point of escalation for complex HR cases relating to absence, policies, benefits, payroll, and operational processes.
•Successfully contribute to achieving and maintaining monthly Service Level Agreement (SLA) targets.
•Support User Acceptance Testing (UAT) and imp...