Job Description

Job Description

Posted on 11 February 2026

The HR Business Partner (HRBP) acts as a strategic and operational partner to business leaders, supporting workforce planning, employee relations, performance management, and engagement in a high-volume BPO environment. The role balances hands‑on HR execution with business advisory, ensuring people strategies directly support operational goals, client commitments, and delivery excellence.

Key Responsibilities

Strategic Business Partnering

  • Partner with Operations Leaders, Delivery Heads, and Site Leadership to align HR strategies with business objectives.
  • Provide proactive guidance on workforce risks, attrition trends, productivity, and engagement.
  • Translate business needs into actionable HR plans and interventions.
  • Support business transitions, ramp‑ups, downsizing, and client‑driven workforce changes.

Employee Relations & Labor Compliance...

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