Job Description

About the Role:

The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday).
The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements.


Responsibilities:

  • Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution.

  • Perform functional testing of Workday updates, new features, and system enhancements.

  • Document test cases, test results, and support procedures.

  • Assist in the configuration and implementation of new modules or changes in existing Workday processes.

  • Must understand the importance of proper documentation and tracking of work.

  • Troubleshoot Workday configuration issues, find root cause and resolve timely.

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