Job Description

About the Role:

The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday).
The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements.

Responsibilities:

  • Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution.
  • Perform functional testing of Workday updates, new features, and system enhancements.
  • Document test cases, test results, and support procedures.
  • Assist in the configuration and implementation of new modules or changes in existing Workday processes.
  • Must understand the importance of proper documentation and tracking of work.
  • Troubleshoot Workday configuration issues, find root cause and resolve timely.
  • Monitor i...

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