Job Description

Role summary/purpose of job

The HR Services Assistant acts as the ‘front line contact’ for the HR Services team in our Manchester office, providing support and guidance to colleagues across the firm. You will be responsible for coordinating key new joiner activities and handling a wide range of HR queries, including on-boarding, pre-employment checks, performance management, secondments, leavers, retirements, long service awards, and renewal of fixed term contracts. In this role, you will ensure a high standard of customer service, contribute to continuous improvement initiatives, and support the adoption of new HR technologies and processes.

Key responsibilities and deliverables

  • Responding to telephone, email, and online enquiries, taking ownership of each query from initial contact through to resolution and ensuring a high level of customer service.

  • Applying curiosity and resourcefulness to investigate and resolve a wide range of ...

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