Job Description

HR Services Administrator


Mexicali, BC, México – Onsite

The HR Services Administrator serves as the first point of contact for employees and managers regarding HR-related inquiries. This role focuses on delivering high-quality administrative support, resolving Tier 1 HR requests, and ensuring accurate and efficient processing of employee data and HR transactions in alignment with internal policies and procedures.

Responsibilities:

  • Provide first-level HR support to employees and line managers regarding HR-related inquiries

  • Respond to employee requests and process transactions through inquiry systems using documented policies and procedures

  • Escalate complex HR matters to second-level support or appropriate teams

  • Input and maintain employee data within HRIS systems while ensuring accuracy and confidentiality

  • Generate basic HR reports and performance metrics

  • Review employee records and HR-relate...

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