HR Operations Lead

Overview

Lead the HR Operations team (2–3 members) to deliver end-to-end HR operational excellence across employee lifecycle, HR systems, compliance, payroll coordination, and global mobility. Ensure smooth daily HR operations while continuously improving processes and employee experience.

Key responsibilities

• Lead, coach, and oversee HR Operations team performance.
• Own end-to-end employee lifecycle processes from onboarding to offboarding, ensuring timely and accurate execution of all HR operational activities.
• Drive continuous improvement of HR processes and service quality.
• Manage HRIS and employee data accuracy (records, org chart, staff profiles), maintain structured HR documentation and reporting, and monitor HR systems in collaboration with global HR teams.
• Own HR policy updates and labor compliance in line with Vietnam Labor Law.
• Serve as policy owner, pr...