Job Description
Summarized Purpose
This HR Ops Shared Services role is focused on delivery of the day‑to‑day HR related activities within the Colleague Services /HR Shared Service Center in assigned Tier 2 function. They ensure quality of service and operational performance by working within the detailed processes and working with appropriate metrics and dashboards. They will advance cases and partner with support functions such as Benefits, Payroll, Talent Acquisition, HR advisory, Compliance, etc.
Knowledge, Skills, and Abilities
- Ability to research, interpret, and communicate HR policies, procedures, and programs
- Confidence to handle sensitive information and data effectively
- Critical thinking, problem solving, and judgment skills; works independently
- Positive demeanor and willingness to learn; possess good listening skills and patience to work with all types of employees
- Individual should have high energy with the ability to c...
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