Job Description

About the Role

and our Ideal Candidate
  • To be the first point of contact for customers and visitors; dealing effectively with customer enquiries
  • Provide accurate information, advice & support to Sutton Connect Clients. 
  • Provide customers with prompt, professional and accurate information, delivered in a timely, consistent and efficient manner. 
  • Ensure compliance with policies, processes, performance targets and service standards. 
  • Manage customer interaction through a customer relationship management system and other in-house systems. 
  • Produce correspondence as necessary and collate statistical/management Information. 
  • Liaise with partners and stakeholders, arrange meetings when required and take minutes of meetings.

    • The Candidate for the Housing Support Administrator role includes the following essential and desirable criteria, and experience.

  • Customer Service: Proven experience in providing e...

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