Job Description
Job Title: Housing Officer
Location: Kent and Essex (2 days office-based, remainder on-site and working from home)
Rate: £19.23 per hour (PAYE) / £25.04 per hour (Umbrella)
Contract Type: Interim
About the Role:
We are seeking a Housing Officer to deliver a high-quality housing management service, ensuring residents' wellbeing, welfare, and safety. You will work closely with internal teams, external partners, and residents to improve satisfaction and ensure a seamless service.
Key Responsibilities:
* Provide housing management services within legal and regulatory frameworks.
* Settle residents into new homes, conduct regular visits, and ensure tenancy conditions are met.
* Complete welfare checks, make safeguarding referrals, and monitor cases with multi-agency partners.
* Manage customer expectations, resolve nuisance issues, and support ASB cases.
* Attend court, prepare legal documents, and participate in mul...
Location: Kent and Essex (2 days office-based, remainder on-site and working from home)
Rate: £19.23 per hour (PAYE) / £25.04 per hour (Umbrella)
Contract Type: Interim
About the Role:
We are seeking a Housing Officer to deliver a high-quality housing management service, ensuring residents' wellbeing, welfare, and safety. You will work closely with internal teams, external partners, and residents to improve satisfaction and ensure a seamless service.
Key Responsibilities:
* Provide housing management services within legal and regulatory frameworks.
* Settle residents into new homes, conduct regular visits, and ensure tenancy conditions are met.
* Complete welfare checks, make safeguarding referrals, and monitor cases with multi-agency partners.
* Manage customer expectations, resolve nuisance issues, and support ASB cases.
* Attend court, prepare legal documents, and participate in mul...
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