Job Description
Job Title: Housing Officer
Reports to: Housing Manager
Location: Office based
Job Purpose
To provide a high-quality housing management service by managing tenancies, supporting residents, addressing tenancy issues, and ensuring compliance with housing legislation and organisational policies.
Key Responsibilities
* Manage a portfolio of residential properties and tenancies.
* Conduct tenancy sign-ups, reviews, and audits.
* Support new and existing tenants to sustain their tenancies.
* Investigate and resolve reports of anti-social behaviour (ASB), neighbour disputes, and tenancy breaches.
* Carry out regular estate inspections and identify maintenance or environmental issues.
* Work closely with repairs teams to ensure properties are maintained to an acceptable standard.
* Manage rent arrears by monitoring accounts, agreeing repayment plans, and referring cases for legal action where appro...
Reports to: Housing Manager
Location: Office based
Job Purpose
To provide a high-quality housing management service by managing tenancies, supporting residents, addressing tenancy issues, and ensuring compliance with housing legislation and organisational policies.
Key Responsibilities
* Manage a portfolio of residential properties and tenancies.
* Conduct tenancy sign-ups, reviews, and audits.
* Support new and existing tenants to sustain their tenancies.
* Investigate and resolve reports of anti-social behaviour (ASB), neighbour disputes, and tenancy breaches.
* Carry out regular estate inspections and identify maintenance or environmental issues.
* Work closely with repairs teams to ensure properties are maintained to an acceptable standard.
* Manage rent arrears by monitoring accounts, agreeing repayment plans, and referring cases for legal action where appro...
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