Job Description

Job Description

The Housekeeping Supervisor is responsible for the direct supervision and management of the Housekeeping Department's daily operations in strict accordance with hotel standards.

  • Direct and manage all day-to-day housekeeping operations, maintaining the highest standards of cleanliness, order, and presentation throughout the hotel
  • Conduct systematic inspections of guest rooms, floor pantries, and public areas in accordance with established procedures
  • Enforce strict adherence to all hotel and housekeeping regulations and procedures among all housekeeping staff
  • Investigate complaints thoroughly, implement corrective actions, and monitor resolution to completion
  • Maintain comprehensive housekeeping and maintenance records, including Lost and Found documentation and activity logs
  • Monitor cleaning materials inventory, ensuring adequate stock levels and proper storage protocols
  • Ensure full compl...

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