Job Description

Job Description

The Role:

  • Responsible for supervising the daily operations and managing the work of Heartists.
  • Training, coaching, and counseling of all housekeeping associates, public area attendants and florists.

Key Deliverables and Responsibilities:

  • Planning & Organizing:
  1. Responsible for maintaining assigned area clean and defect free as per Accor brand standards.
  2. Empowered to take operational decisions related to guest handling and team handling
  3. To ensure that weekly store is withdrawn as per the budget.
  4. To ensure stock in pantry is maintained as per the par.
  • Operations:
  1. Supervise the work of housekeeping team to ensure all guest rooms, corridors and public areas are zero defect and adhered to the Accor Brand standards, safety and security norms.
  2. To ensure that occupied rooms...

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