Job Description

Reports To: Rooms Division Manager / General Manager

Job Purpose 

To lead and manage all housekeeping operations across guest rooms, public areas, laundry, and back-of-house facilities, ensuring the highest standards of cleanliness, presentation, hygiene, safety, and guest satisfaction while maintaining departmental productivity, staffing efficiency, and budget controls.

Key Responsibilities
  • Manage day-to-day housekeeping operations across guestrooms, public areas, and laundry.
  • Ensure rooms and facilities meet established cleanliness and quality standards.
  • Conduct regular inspections and implement corrective actions where necessary.
  • Supervise, train, and develop housekeeping staff.
  • Prepare duty rosters and ensure adequate staffing levels.
  • Manage housekeeping inventories, supplies, amenities, and linen control.
  • M...

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