Job Description
Job Description
- Supervise and coordinate the activities of housekeeping staff, including room attendants, public area attendant, gardeners and contractual team members.
- Ensure all guest rooms, corridors, and public areas meet the hotel's cleanliness and presentation standards.
- Conduct regular inspections of guest rooms and public areas to ensure adherence to quality standards.
- Manage inventory of cleaning supplies and equipment, and reorder as necessary.
- Train, mentor, and evaluate housekeeping staff to ensure high performance and professional development.
- Handle guest requests and complaints promptly and professionally, resolving issues to the satisfaction of the guest.
- Collaborate with the front desk, maintenance, and other departments to ensure smooth operations and a seamless guest experience.
- Ensure compliance with health and safety regulations and hotel policies.
- Prepare and mainta...
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