Job Description

Job Description

As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 


Key Focuses

  • Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 

  • Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.

  • Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.

  • Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest ...

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