Hotel Service Manager

About Us:

Emerald Park Motel QLD, based at 1 Dundas Street, Emerald QLD 4720, is seeking an experienced and highly motivated Hotel Services Manager to oversee the daily operations of our accommodation services that we provide to our business and leisure clients. The successful candidate will be responsible for managing staff, coordinating guest services, maintaining high standards of cleanliness and presentation, and ensuring compliance with industry regulations to deliver exceptional service quality.

Duties and Responsibilities:

1. Plan, organise, and oversee work schedules for accommodation service staff, including Housekeepers, Luggage Porters, and Doorpersons.
2. Allocate duties and ensure effective coordination with other motel departments to streamline operations.
3. Supervise staff performance, provide training, and ensure adherence to workpl...