Hotel Service Manager

Job Description

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

Night Manager Responsibilities

Provide support, leadership and guidance to the Front Office overnight team

Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks

Provide passionate, knowledgeable and friendly service to external and internal guests at all times

Completion of property specific night audit procedures

Carry out floor checks, where possible

Assist guests with all enquiries and complaints and provide accurate information to ...