Job Description

Job Title: Reservation Manager

Company: AIRIQ 365 Ltd. (for its hotel brand – Udaan Hotels and Resorts)

Location: Siliguri, West Bengal

Department: Reservations

Employment Type: Full-Time

Experience: 6+ Years of Relevant Experience in Hotel Reservations

Qualification: Graduate / Diploma in Hospitality, Hotel Management, Tourism, or a related field




Key Responsibilities:

Reservations Management

* Manage the end-to-end reservations process across phone, email, website, OTA, and travel-agent channels.

* Ensure accurate booking entries, rate loading, room allocation, and guest details in the PMS.

* Handle group, corporate, and individual (FIT) bookings, including quotations, confirmations, and follow-ups.

* Manage modifications...

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