Hotel Receptionist

Reception is the bookend of the Wakefield Mill experience. You are the first person who greets each guest with a warm smile and “Hello” as if they were a friend or family member, and you check the guests out at the end of their stay wishing them well as they leave.

Mission

• Keep records of available rooms, reservations, and rented rooms
• Register clients in the arrivals register and assign them rooms
• Respond to inquiries about hotel services and room availability, in person, by email or by phone
• Provide information about services in the community and respond to customer complaints
• Compile and verify daily registers, customer accounts, cash statements, and supporting documents using manual or computerized systems
• Present the bills to customers leaving the hotel and collect the amounts due

Requirements

• The knowledge of English is necessary as most of our customers are English‑spe...