Hotel Receptionist

1. Channel Operations & Inventory Management

• Channel Distribution: Execute end-to-end booking across premium distribution channels, including Airbnb, Booking.com, Vrbo, and direct brand websites.
• Inventory Control & Synchronicity: Maintain real-time availability matrixes across all active platforms to eliminate conflicting inventory and guarantee optimal booking accuracy.
• Policy Compliance: Oversee the strict execution of reservation modifications, cancellations, and financial reconciliations in alignment with corporate standard operating procedures.

2. Guest Experience & Relationship Management

• Guest Relations Lead: Serve as the primary brand ambassador and point of contact for guests throughout the entire pre-arrival, stay, and post-departure lifecycle.
• Bespoke Arrivals: Coordinate p...