Job Description
Become the Hotel Operations Manager at Johnston Canyon Resort in Banff, Alberta. Your leadership will enhance guest experiences while ensuring efficient operations and effective staff management.
This permanent, full-time role involves creating and implementing business plans, recruiting staff, and organizing inventory to support smooth hotel functions. You will conduct staff performance reviews and handle negotiations with clients and suppliers. Your initiative and efficiency will be essential to maintaining high service standards.
Key Responsibilities:
• Develop business plans for daily operations
• Hire, train, and review staff performance
• Manage budgets and monitor financial performance
• Oversee supplier and client negotiations
• Address customer feedback effectively
Requirements:
• Experience in managing hotels or resorts
• Proficient in MS Office Suite and CRS
• Excellent communication and organizational skills
• Ability to perform in high-p...
This permanent, full-time role involves creating and implementing business plans, recruiting staff, and organizing inventory to support smooth hotel functions. You will conduct staff performance reviews and handle negotiations with clients and suppliers. Your initiative and efficiency will be essential to maintaining high service standards.
Key Responsibilities:
• Develop business plans for daily operations
• Hire, train, and review staff performance
• Manage budgets and monitor financial performance
• Oversee supplier and client negotiations
• Address customer feedback effectively
Requirements:
• Experience in managing hotels or resorts
• Proficient in MS Office Suite and CRS
• Excellent communication and organizational skills
• Ability to perform in high-p...
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