Hotel Guest Experience Manager

About Us Hotel Shree Kanha Residency is a well-established boutique hotel located in the heart of Prayagraj, offering exceptional hospitality to both business and leisure travelers. Our property features 20 well-appointed guest rooms , a 70-cover multi-cuisine restaurant , and a 150-cover banquet hall , catering to a diverse range of guests and events. We are looking for candidates who have experience working as an Assistant Front Office Manager or Front Office Executive in a reputed hotel and are ready to take the next step in their careers. The ideal candidate should have hands-on experience with hotel management software and major OTA platforms, including Go-MMT, Booking.Com, Agoda, and Expedia . Strong communication, interpersonal, and guest-handling skills are essential Key Responsibilities Manage all front office operations, including reception, reservations, check-in/check-out, and guest relations. Deliver exceptional guest experiences and consistently generate positive online r...