Job Description

Join the hospitality sector as a Front Desk Manager located in Smithers, BC. This full-time position focuses on guest service, team management, and operational efficiency, plus relocation support.
As the Front Desk Manager, you will lead performance reviews and manage the training of new staff. Your role will involve preparing marketing strategies and addressing any guest concerns. Additionally, managing the maintenance of critical operation systems ensures customer satisfaction and business continuity.
Key Responsibilities:
• Oversee training sessions for hotel staff
• Conduct comprehensive performance reviews regularly
• Develop and implement effective marketing plans
• Resolve customer complaints and enhance guest experiences
• Maintain and coordinate necessary repairs for equipment
Requirements:
• Permanent resident or temporary resident with a valid work permit
• Client-focused with strong interpersonal skills
• Organized and efficient with sound j...

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