Hotel Front Desk Agent

Job Summary:
We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests.
The ideal candidate should have strong communication, problem-solving, and conflict-resolution skills.

Compensation: $17 - $20

Key Responsibilities:

• Check guests in and out by confirming reservations, assigning rooms, and issuing keys.


• Handle guest requests and complaints promptly and professionally.


• Manage cash drawer and process payments (room charges, cash, debit, or credit).


• Keep the front desk area and lobby clean and organized.


• Coordinate with housekeeping to ensure room readiness for guests.


• Provide guests with directions and information about the property and local attractions.


• Answer guest calls, messages, and process requests or concerns.