Hotel Front Desk Agent

Overview

Job Title: Hotel Front Desk Agent – HIRING at Daraga, Albay

Job Summary: The Hotel Front Desk Agent is the first point of contact for guests upon arrival and departure. This position is responsible for ensuring a smooth check-in and check-out process, providing excellent customer service, answering inquiries, and handling reservations. The role requires strong communication skills, attention to detail, and the ability to address guest needs efficiently and professionally.

Key Responsibilities

• Guest Check-in & Check-out: Greet guests warmly, check them into their rooms, provide room keys, and handle check-out procedures.
• Reservations & Room Assignment: Assist with room reservations, make changes to bookings, and ensure room assignments meet guest preferences.
• Customer Service: Address guest inquiries, concerns, and special requests promptly and professionally. Maintain high customer service standards throughout...