Job Description

Hostess(

Job Number:

HOT0CB0F)

Work Locations

:Conrad Rabat Arzana, Morocco15 km southwest of RabatRabat10100

A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.



What will I be doing?


As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner

  • Ensure knowledge of menu and all products

  • Follow correct reporting procedures if faced with issues

  • Practice Hilton Groom...

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