Hostess

Position Overview

The Host coordinates dining room activities to assure quality service is provided to guests.Embrace & demonstrate the Ralph Lauren Philosophy & values. Play a strategic role in directing the store team to consistently deliver a memorable RL customer experience to an exceptional level. Inspire, empower, lead and motivate the development of the store team Generate meaningful revenue and profitable and sustainable growth for the store Effectively communicate and implement the store strategy and initiatives that support the RL business vision

Essential Duties & Responsibilities

- Meet and greet customers promptly, courteously, and graciously, addressing customers by name whenever possible.
- Maintain an impeccable and professional standing at all times
- Show customers to tables and provides menus.
- Provide both a unique and elevated guest experience for each guest
- Arrange parties or special services for customers.
- Answer phon...