Job Description

Hostess(

Job Number:

HOT0CAKK)

Work Locations

:Waldorf Astoria Cairo HeliopolisEl-Orouba, Qism El-NozhaCairo2466

A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.



What will I be doing?

 

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Manage guest queries in a friendly, timely, and efficient manner
  • Ensure knowledge of menu and all products
  • Follow correct reporting procedures if faced with issues

  • Practice Hilton Grooming standa...

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