Hostess

Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour.

Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management.

Seating Guests: Escort guests to their tables, providing menus and informing them of their server’s name.

Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list.

Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience.

Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable.

Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant.

Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations.