Job Description
OVERVIEW
The Hostess serves as the first point of contact for guests, ensuring a refined and welcoming experience from the moment they arrive. This role requires grace, professionalism, and excellent attention to detail to uphold the standards of a fine dining establishment. The Hostess manages reservations, seating arrangements, and guest interactions with poise and efficiency.
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THE JOBSCOPE
- Warmly greet and welcome guests upon arrival, creating an elegant first impression.
- Manage and confirm reservations through the restaurant's booking system.
- Coordinate table assignments to optimize guest flow and maintain service quality.
- Escort guests to their tables and introduce them to their service team.
- Handle guest inquiries professionally, providing accurate information about menu offerings, promotions, or special events.
- Monitor guest satisfaction and communicate feedback to the management team.
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