Job Description
Hotel Receptionist Job Duties
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed
- 2+ years experience working in a hotel receptionist or guest services role
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in EnglishAbility to maintain a positive, friendly attitude even under high pressure
- Excellent organizational and multitasking skills
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