Job Description

Designation - Hospitality Manager

Experience Required - Minimum 7 to 10 yrs in Hospitality Management

Qualification - Any Graduate (Preferably in Hospitality management)

1.Guest Experience & Resident Engagement

- Ensure top-tier guest/resident experience at all properties—like concierge services, clubhouse operations, visitor handling, and complaint redressal.
- Build a hospitality culture among on-site teams (security, front desk, maintenance, etc.).
- Organize community engagement activities, cultural events, and festive celebrations to build a vibrant living experience.

2. Standard Operating Procedures (SOPs)

- Create and implement hospitality SOPs for services like:
- Front desk operations
- Move-in/move-out process
- Visitor management
- Service requests
- Ensure SOP compliance across all sites through audits and training.

3. Vendor & Facility Coordination

- Coordinate with vendors providi...

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