Job Description

We are hiring experienced professionals for OTC – Collections.


Designation : Senior Process Associate

No Of Position s: 10

Experience : 1 – 4 Years (Relevant OTC – Collections Experience Mandatory)

Work Location : Chennai

Shift : US shift



Key Responsibilities

Manage complex and high‑profile accounts using defined collection strategies

Own and control aged receivables as per SLAs and performance metrics

Implement and remove service stops as per process guidelines

Review UMCC and on‑account payments in line with ICMP standards

Identify potential write‑offs and support aged debt clearance

Drive quarterly and monthly debt & cash target achievements

Execute end‑to‑end dunning processes and handle legal escalations

Identify and support co...

Ready to Apply?

Take the next step in your AI career. Submit your application to HCLTech today.

Submit Application