Hiring For International Semi Voice Processs

Job Description
* We're Hiring | International Semi-Voice Process – Fiserv*
Join MNC and build your career with a leading global customer experience company!
Location: Manikonda, Hyderabad
Work Mode: Work From Office
Position: International Semi-Voice Process (Fiserv Process)
Salary: Up to 5 LPA – 5.5 LPA
Shift: Rotational Shifts
Benefits: 2-Way Cab Facility (Within 25 KM Radius)
Eligibility:
Minimum 6 Months Experience in International Voice Process
Qualification: 10+2 / Graduation / Diploma (3+1)
Key Responsibilities:
• Resolve customer inquiries related to banking products, card payments, and billing issues.
• Track and verify transaction statuses, orders, and returns.
• Accurately document customer interactions in CRM systems.
• Identify and resolve payment or technical issues with professionalism and empathy.
• Meet service quality standards, SLAs, and first-contact resolution targets.
Interview Process (Walk-...