Job Description

  • Handle inbound calls/ email from banking customers
  • Address customer queries related to banking products
  • Maintain detailed records of customer interactions and transactions
  • Provide excellent service in timely manner

Required Candidate profile

  • Excellent communication skills in English
  • Minimum 1 year of experience in a banking customer service role
  • Graduation is required
  • Rotational shifts
  • Good knowledge of banking products and processes

Perks and benefits

  • 5 days working
  • Cab Facility
  • Incentives

Skills Required
Customer Service, Banking Process, Voice Process, international banking , International Voice Process, Blended Process

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