Job Description
Location: Blue Area, Islamabad (On-site)
Role Type: Full-time
D. Watson Online is looking for a dedicated and professional Customer Support Representative to join our growing team in Blue Area, Islamabad.
Key Responsibilities
Order Confirmation: Proactively call customers to verify and confirm their online orders.
Query Management: Handle incoming customer queries via WhatsApp (both text and calls) with professional accuracy and care..
Issue Resolution: Assist customers with product inquiries, delivery status, and basic troubleshooting.
Team Collaboration: Work closely with the internal support team to streamline order processing and improve service delivery.
Quality Requirements & Skills
To maintain the high standards of the D. Watson brand, we are looking for candidates who possess:
Communication Skills: Fluency in Urdu and English. You must be able to communicate clearly and professionally over the phone.
Reliability: A high degree of responsibility ...
Role Type: Full-time
D. Watson Online is looking for a dedicated and professional Customer Support Representative to join our growing team in Blue Area, Islamabad.
Key Responsibilities
Order Confirmation: Proactively call customers to verify and confirm their online orders.
Query Management: Handle incoming customer queries via WhatsApp (both text and calls) with professional accuracy and care..
Issue Resolution: Assist customers with product inquiries, delivery status, and basic troubleshooting.
Team Collaboration: Work closely with the internal support team to streamline order processing and improve service delivery.
Quality Requirements & Skills
To maintain the high standards of the D. Watson brand, we are looking for candidates who possess:
Communication Skills: Fluency in Urdu and English. You must be able to communicate clearly and professionally over the phone.
Reliability: A high degree of responsibility ...
Ready to Apply?
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