Job Description
Helping customers get the right tool for the job feels pretty satisfying – especially when you’re the one who makes it happen smoothly, quickly, and with a smile. This Hire Specialist role sits at the heart of a busy equipment rental branch, dealing with everyone from DIY enthusiasts to construction crews who rely on you to keep their projects moving.
CORE FOCUS OF THE ROLEHandle all things hire-related from the front desk – assisting customers, capturing bookings, and making sure every rental runs like clockwork from quote to payment to return.
KEY RESPONSIBILITIESWelcome walk-in and phone customers and guide them on suitable equipment for their needs
Capture and manage hire/rental transactions accurately on the system
Prepare and send quotations, follow up, and convert to confirmed hires
Generate invoices, process payments, and handle basic cash/card reconci...
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