Job Description

Hire Desk Controller 
Location: Bolton
Hours: Monday to Friday
Salary: £35,000


I am currently working with a Powered Access hire company based in Bolton that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service.

Key Responsibilities:
  • Handling incoming hire enquiries via telephone and email in a professional and efficient manner

  • Processing hire orders accurately, ensuring all details are correct

  • Coordinating deliveries and collections with customers, drivers, and depot teams

  • Liaising with the workshop to confirm equipment availability and manage turnaround times

  • Acting as the first point of contact for customer queries, providing clear and knowledgeable support

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