Job Description
Description
:As the first point of contact for hire customers, the Hire Controller will coordinate hire contracts, on-hires, off-hires, deliveries, collections and fleet utilisation, while working closely with internal teams and suppliers to ensure customer expectations are exceeded. If you are passionate about customer service, enjoy building relationships and have a keen eye for detail, we would love to hear from you.
Key Responsibilities:
Managing the full hire contract process, including on-hires, off-hires, extensions and customer administration.
Processing customer orders accurately and efficiently.
Coordinating equipment deliveries and collections to meet customer requirements.
Monitoring hire fleet utilisation and availability to maximise customer satisfaction and profitability.
Acting as the primary point of contact for rental customers, providing exceptional service and ...
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