Job Description
Description
TEKsystems is looking for two helpdesk technicians to be on site in Topeka. This an exclusive opportunity, and a great opportunity for an individual with some technical schooling to get their foot in the door at a large public entity.
Primary responsibilities include:
• Providing end-user technical support (in person, phone, remote)
• Installing, maintaining, and troubleshooting computer hardware and software
• Imaging, deploying, and redeploying devices
• Maintaining hardware and software inventory and asset records
• Supporting LAN, Wi-Fi, communication, and mobile devices
• Setting up audio/visual equipment for meetings
• Creating technical documentation and knowledge base articles
Skills required:
• Strong troubleshooting and problem-solving skills
• Customer service and communication skills
• Ability to work independently with moderate supervision
• Knowledge of distributed computing environments
• Device imaging and deplo...
TEKsystems is looking for two helpdesk technicians to be on site in Topeka. This an exclusive opportunity, and a great opportunity for an individual with some technical schooling to get their foot in the door at a large public entity.
Primary responsibilities include:
• Providing end-user technical support (in person, phone, remote)
• Installing, maintaining, and troubleshooting computer hardware and software
• Imaging, deploying, and redeploying devices
• Maintaining hardware and software inventory and asset records
• Supporting LAN, Wi-Fi, communication, and mobile devices
• Setting up audio/visual equipment for meetings
• Creating technical documentation and knowledge base articles
Skills required:
• Strong troubleshooting and problem-solving skills
• Customer service and communication skills
• Ability to work independently with moderate supervision
• Knowledge of distributed computing environments
• Device imaging and deplo...
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