Job Description
JOB SUMMARY
:
The Helpdesk Support Technician I is an entry-level position. This position provides front-line technical support for end users' computer systems, hardware, and software. This position will also work with network administrators to ensure the system runs optimally for Calista Corporation and its subsidiaries.
ESSENTIAL FUNCTIONS:
Respond to customer telephone calls, emails, and personnel requests for technical support, technical queries, and questions.Identify, research, and resolve technical problems for customers either remotely or in person.Provide end-user support and training on computers, network systems, telephones, printers, and related equipment.Install, modify, and repair computer hardware and software.Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.Install computer peripherals for users.Follow up with customers ...
Ready to Apply?
Take the next step in your AI career. Submit your application to CALISTA CORPORATION today.
Submit Application