Job Description

Helpdesk Support Officer (Client support)

Cooee Inc.

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Company Equipment

Professional Development

Diversity Program, Job Training, Professional Development

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia.

Responsibilities

As a Helpdesk Support Officer, your responsibilities will span a variety of tasks, where each situation will require careful attention, analysis, and effective decision‑making. You will handle inbound and outbound calls, raise and manage work orders, coordinate urgent tasks with contractors, process invoices, and manage sign‑off tickets and insurance documentation. You will respond...

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